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Emergency Guidelines

Incidents and emergencies can occur at any time, they can arise from a number of causes, and can have a significant impact on the University's operations. The University has committed significant resources to quickly respond to incidents and developed plans to guide the initial response, boost the University's resilience to disruptive events and, where necessary, facilitate the efficient recovery of core activities.

I What is an emergency?

An emergency is any circumstance that poses a genuine risk to, or that has already disturbed the safety and well-being of program participants.  Emergencies will include, though not be confined to, the following types of events and incidents:

Criminal assault;   
Sexual assault or rape;
Serious illness, physical or emotional, injury or death;
Hospitalization for any reason;
Arrest, incarceration, or deportation;
Terrorist threat or attack;
Local political crisis; 
Natural disasters.

II What are not emergency situations?

- Inquiries regarding unknown telephone numbers
- Address inquiries
- Requests for information
- Non-life threatening issues on campus roads, buildings, etc.
- Technical problems and failures
- Situations calling for repair and maintenance

III What should Students do to prepare for emergencies?

1- Be familiar with all materials sent to you by the Koç University Office of International Programs and International Community Office.
2- Review the Emergency Plan.
3- Know how to use your study abroad/international health insurance information and keep a copy of the card with you at all times along with the 24/7 assistance phone number.
4- Make 2 copies of your passport.  Leave one with your family and bring one with you on your trip and keep it separately from your passport.  While you are traveling, protect your passport.  Use a money belt or neck pouch.
5- Keep Koç University Emergency card with you at all times.
6- Learn as much as you can about Turkey before you travel.
7- Register with your Embassy.
8- Develop with your family a plan for telephone or e-mail contact, so that in case of emergency you will be able to communicate with your parents directly about your safety and well-being.
9- Familiarize yourself with local laws and customs of Turkey.  Remember, while in a foreign country, you are subject to their laws.
10- Bring a credit card or make sure to have access to additional funds in case of an emergency.

IV Security and Safety Tips

You can take preemptive measures to increase your personal safety and the safety of your property.


Personal Safety


-Avoid walking alone
-Always wear your seatbelt
-Walk in well-lighted areas
-Be alert and aware of the surroundings
-Don’t have too much money on you; in case of a robbery, give your money without a fight
-On the bus:  Stay awake and keep your personal belongings close to you. Sit near the door or the driver and stay awake. If someone's harassing you, do not hesitate; ask the driver to let you off at a populated bus stop or a well-lit area like a gas station.
-Keep personal information private.  Avoid becoming a victim of identity theft by carrying only the necessary items in your wallet or purse. Make a copy of your passport and carry that with you.


Vehicle Safety


-Remove property from plain view
-Roll up car windows
-Remove keys
-Lock all doors


Personal Property Safety


-Secure valuables left in your apartment or vehicle
-Write your driver’s license number in your books
-Lock the doors and windows to your apartment when you leave and when you are sleeping or are in the bathroom
-Keep your dorm locked.  Even if you're going next door to a friend's room, always grab your keys and lock the door. A propped open door is a perfect target for would-be thieves and allows them quick and easy access to your belongings. If your room has additional doors and windows, always be sure they are closed and locked as well.

V Koc University International Programs Emergency Protocol

Koç University International Programs implements a special Emergency Protocol for international students, interns, researchers, staff and faculty members.

VI Health & Safety at Koç University

University wide Safety & Security Protocol, which is more comprehensive and includes the whole university community, is managed and maintained by the Workplace Safety Department.

Manuel for specific areas such as Occupational Safety, Employee Health, Emergencies at KU (Occupational Accident, Fire, Earthquake, Assembly Areas and First Aid) can be found in the following link: https://oip.ku.edu.tr/sites/oip.ku.edu.tr/files/health-and-safety-manual.pdf


RF Campus Assembly Areas


Faculty Buildings: Parking Lots
Public Housing: Near the Fire Lookout Tower
Student Center: Koç Square Area in front of Henry Ford Building
Presidency Building and Library: Koç Square Area in front of Presidency Building
Sports-Energy Center: Around the Fire Safety Road No. 3
Dormitories: Parking Lot of Dormitory S, Area in Front of Henry Ford Building, Health Center Parking Lot

VII Emergency Phone Numbers

  Phone Number Short Code
Emergency Hot Line for International Community at KU (students, staff, faculty members) 0549 790 8340 from anywhere in Turkey +90 549 790 8340 (0090 549 790 8340) from anywhere in the world 5905
Emergency Coordination   1122
Health Center   1100
Occupational Safety Specialist   3720-3011
Occupational Physician   1420
Main Entrance Security   3535
Institutional Ethics Manager   1221

What information should I give the emergency line officer responding to my call?


-Describe the emergency situation
-If there are sick or wounded, report how many are affected and their condition
-State your address or location as clearly as possible
-Do not hang up until the responding officer terminates the call

 

VIII Emergency Contact Protocol

1. All incoming exchange students are asked to provide details of an emergency contact when registering for their program at KU via https://kuapp.ku.edu.tr/ . This information will be held on KUAPP in accordance with the University's policy on the release of personal information on present and former students of the University.

2. Students can nominate anyone they choose to be their emergency contact - it need not necessarily be their legal next of kin. Students should, however, let that person know that they have been nominated as the emergency contact and that they have given the University that person's details.

3. Emergency contact details will only be used very rarely by the University. Wherever possible, the permission of the student will be sought prior to the University getting in touch with the emergency contact.

4. If it is not possible for consent to be obtained (eg. because the student is incapable or unconscious) or if permission is denied, in very exceptional circumstances the University may still go ahead and use the emergency contact details. This is most likely to be when there are serious concerns for the welfare of the individual student. Examples of circumstances when a decision might possibly be made to get in touch with the emergency contact may include: admission to hospital; serious illness (including psychiatric illness); when a student is missing, etc.

5. In all cases where the consent of the individual student has not been obtained, a decision to get in touch with the emergency contact will be taken by the Dean of Students. The contact will be made by the Dean of Student personally or by a senior member of staff of the Office of International Programs.